Job Opportunity: Training Coordinator

Position: Training Coordinator

Location: Based in Kochi, India, reporting to the Abu Dhabi, Training Centre Manager. 

Employment Type: Full-Time / Permanent

Salary: Negotiable

Nationality: Must have the ability and permissions to work in India

About Us

Our client is a premier training provider specializing in offshore safety, survival, and technical courses for the oil & gas, maritime, and renewables sectors based in Abu Dhabi. 

As the leading COMPEX, OPITO, ECITB, IECEX, LEEA approved center, they deliver high-quality programs. With modern facilities in Kochi, they are committed to excellence in education and client satisfaction, helping professionals advance their careers in high-risk industries.

The Role

As a Training Coordinator, you will manage corporate client bookings for our range of training courses. This client-focused role involves coordinating schedules, processing registrations, and ensuring smooth logistics for group and individual bookings. You'll act as the key liaison for corporate clients, ensuring professional handling of enquiries and contributing to operational efficiency without direct sales involvement.

Key Responsibilities:

• Handle corporate client enquiries and bookings for training courses via phone, email, and in-person.
• Coordinate course schedules, instructor availability, and facility resources to accommodate group bookings and custom requirements.
• Process registrations, issue confirmations, and manage delegate lists, including pre-course documentation and compliance checks.
• Liaise with corporate clients to understand training needs, arrange on-site or tailored sessions, and resolve any logistical issues.
• Maintain accurate records in the booking system or CRM, track attendance, and generate reports on booking trends for management.
• Collaborate with the training delivery and finance teams to ensure invoices, payments, and certifications are handled promptly.
• Follow up post-course for feedback, certification issuance, and future booking opportunities.
• Support quality assurance by ensuring bookings align with OPITO standards and client contracts.

Requirements

Essential:

• Proven experience in coordination, administration, or customer service roles (minimum 2 years).
• Excellent communication skills in English, with strong organizational and multitasking abilities.
• Basic knowledge of training courses or the oil & gas/maritime industry; willingness to learn course details.
• Proficiency in MS Office, CRM software, and booking systems.
• Strong client handling skills with attention to detail for managing schedules and documentation.
• Ability to work in a fast-paced environment, handling multiple bookings daily.
• For candidates with administrative background but no industry experience, full training will be provided.

Desirable:

• Multilingual skills, such as English, Hindi, Urdu, or Malayalam, to handle diverse clients.
• Experience in education administration or training center operations.
• Familiarity with COMPEX, IECEX, ECITB, CISRS, LEEA, GWO, OPITO IRATA standards or HSE training programs.
• Proactive mindset with a track record of efficient process management.

What We Offer

• Attractive salary package with incentives and performance bonuses.
• Comprehensive benefits including health coverage, pension scheme, and paid leave.
• Ongoing training on courses, systems, and professional development.
• Modern office environment in Kochi with supportive team culture.
• Opportunities for career growth into senior coordination or management roles.

If you have strong organizational skills, excellent client handling abilities, and want to support training coordination in dynamic industries, apply today!

How to Apply

Register at JP Energy portal and submit your CV, covering letter, and complete the screening questions. A telephone interview will be conducted to assess communication skills.

We promote diversity and inclusion, welcoming applications from all backgrounds. Shortlisting will occur on an ongoing basis.

Job Opportunity: Sales Professionals

Position: Sales Professional

Location: Kochi, India

Employment Type: Full-Time / Permanent

Salary: Base Salary + Compliance Bonus + Commission. On Target Earnings (OTE) 12 Lakh PA

Nationality: Must have the ability and permissions to work in India

About Us

Our client is is a premier training provider specializing in offshore safety, survival, and technical courses for the oil & gas, maritime, and renewables sectors.

As the leading COMPEX, OPITO, ECITB, IECEX, LEEA approved center, they deliver high-quality programs. With modern facilities in Kochi, they are committed to excellence in education and client satisfaction, helping professionals advance their careers in high-risk industries.

The Role

As a Sales Executive you will handle inbound telephone enquiries for our range of training courses. This customer-focused role involves advising potential delegates on course suitability, processing bookings, upselling related services, and contributing to sales targets. You'll be the first point of contact for clients, ensuring a professional and efficient enquiry handling process to drive enrollments and revenue.

Key Responsibilities:

• Manage telephone enquiries from individuals and corporate clients regarding training courses
• Provide detailed information on course content, schedules, pricing, and certification to prospective delegates.
• Convert enquiries into bookings by identifying client needs and recommending appropriate training solutions.
• Process payments, registrations, and maintain accurate records in the CRM system.
• Follow up on leads, handle complaints, and ensure high levels of customer satisfaction.
• Collaborate with the training delivery team to confirm availability and customize corporate packages.
• Achieve sales targets through upselling add-ons like accommodation or refresher courses.
• Contribute to marketing efforts by gathering feedback and supporting promotional campaigns.

Requirements

Essential:

• Proven experience in sales or customer service roles, preferably over the telephone (minimum 2 years).
• Excellent communication skills in English, with a clear telephone manner and active listening abilities.
• Basic knowledge of training courses or the oil & gas/maritime industry; willingness to learn course details.
• Proficiency in MS Office, CRM software, and telephone systems.
• Strong persuasion and negotiation skills to close sales.
• Ability to work in a fast-paced environment, handling multiple enquiries daily.
• For candidates with sales background but no industry experience, full training will be provided.

Desirable:

• Multilingual skills, such as English, Hindi, Urdu, or Malayalam, to handle diverse clients.
• Experience in education sales or training center operations.
• Familiarity with COMPEX, IECEX, ECITB, CISRS, LEEA, GWO, OPITO IRATA standards or HSE training programs.
• Target-driven mindset with a track record of meeting sales KPIs.

What We Offer

• Attractive salary package with commission on sales, incentives, and performance bonuses.
• Comprehensive benefits including health coverage, pension scheme, and paid leave.
• Ongoing training on courses, sales techniques, and professional development.
• Modern office environment in Kochi with supportive team culture.
• Opportunities for career growth into senior sales or management roles.

If you have a passion for sales, excellent phone skills, and want to contribute to safety training in dynamic industries, apply today!

How to Apply

Register at GSS Training Kochi (or JP Energy portal if applicable), submit your CV, covering letter, and complete the screening questions. A telephone interview will be conducted to assess communication skills.

We promote diversity and inclusion, welcoming applications from all backgrounds. Shortlisting will occur on an ongoing basis.