Job Opportunity: Call Centre Sales 

Position: Sales Executive

Location: Kalamassery, Ernakulam, India

Employment Type: Full-Time / Permanent

Salary: Base Salary + Compliance Bonus + Commission + Full benefits

Base salary 3.6 Lakh Pa

Compliance Bonus 1.2 Lakh Pa

Uncapped Commission at 2%

 - On Target Earnings (OTE) 12 Lakh PA

Nationality: Must have the ability and permissions to work in India

About Us

Our client is is a premier training provider specialising in offshore safety, survival, and technical courses for the oil & gas, maritime, and renewables sectors.

The Role

• Manage telephone enquiries from individuals regarding training courses
• Provide information on course content, schedules, pricing, and certification to prospective delegates.
• Convert enquiries into bookings by identifying client needs and recommending appropriate training solutions.
• Process payments, registrations, and maintain accurate records in the CRM system.
• Follow up on leads, handle complaints, and ensure high levels of customer satisfaction.
• Collaborate with the training delivery team to confirm availability
• Achieve sales targets
• Contribute to marketing efforts by gathering feedback and supporting promotional campaigns.

Requirements

Essential:

• A good command on English, written and spoken.
• Proven experience in sales or customer service roles, preferably over the telephone.
• Proficiency in MS Office.
• Ability to work in a fast-paced environment, handling multiple enquiries daily.
• For candidates with a sales background but no industry experience, full training will be provided.

Desirable:

• Multilingual skills, such as English, Hindi, Urdu, or Malayalam, to handle diverse clients.
• Experience in education sales.
• Familiarity with COMPEX, IECEX, ECITB, CISRS, LEEA, GWO, OPITO GWO, IRATA training programs.
• Target-driven mindset with a track record of meeting sales KPIs.

What We Offer

• Attractive salary package with commission on sales, incentives, and performance bonuses.
• Upcapped earning potential. 
• Comprehensive benefits including health coverage, pension scheme, and paid leave.
• Ongoing training on courses, sales techniques, and professional development.
• Modern office environment in Kochi with supportive team culture.
• Opportunities for career growth into senior sales or management roles.
• Flexible working. 

If you have a passion for sales, excellent phone skills, and want to contribute to safety training in dynamic industries, apply today!

How to Apply

Register an account at JP Energy and submit your CV, covering letter, and complete the screening questions. A telephone interview will be conducted to assess communication skills.

Shortlisting will occur on an ongoing basis.